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call forwarding
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Forward to external number from IVR -- if external number is busy, can anything be configured to hold the call and try again?We have several options on our IVR that go to external numbers, for the most part this is fine as they are vendors field...
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Jul 15, 2020 at 11:30am
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asked in Users
How can we keep group voicemail message when call forwarding?Hi, we have a set of users managing a Tech Support number while the usual reps are 'off'. We have rules set up f...
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Jun 29, 2020 at 5:41am
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2
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asked in Users
Lost calling line ID on forwardingI had a Macintosh computer with the RingCentral app and when a call came in to my 800 service it rang on the app, then I...
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Jun 25, 2020 at 3:05pm
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asked in Users
need to forward an extension to outside toll free numberIn my multi-level IVR I cannot figure out how to add an outside toll-free number to the list so I can forward calls to t...
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Jun 24, 2020 at 10:57pm
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asked in Users
my mobile is not ringing at the same time as the phone on PC any idea'smy mobile does not ring when call coming in although it rings through my PC I need to be able to have the choice to answ...
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Jun 9, 2020 at 3:23am
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asked in Users
Incoming Call stuck! the call wont ring to the teamWe have a call queue with our entire team inside. All calls ring through the queue. But for some reason 1 of the callers...
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Jun 8, 2020 at 1:05pm
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1
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